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What is IRCTC?
IRCTC stands for Indian Railway Catering and Tourism Corporation Limited. |
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How do I select IRCTC on ngpay ? |
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1. Select ‘Enter’ and then select 'Explore Mall'
2. Select the 'Travel & Stay' category and then select ‘Rail’
3. Select IRCTC from the list
4. Select OK |
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What are the services offered by IRCTC on ngpay?
On ngpay the following IRCTC Partner Services are available:
1. Reservation
2. Check PNR Status
3. Cancellation
4. User Registration
5. File for TDR
6. Email eTicket
7. Check Booking History
8. eTicket Refund Details
9. Train Route
10. Passenger List
11. Help |
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What is an e-ticket?
e-Ticket refers to an Electronic Reservation Slip, also called as e-Ticket. On successful booking, the e-Ticket
will be sent to you by ngpay on the email address provided at the time of transaction. |
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How do I pay for the tickets?
You pay for the tickets by using your Credit Cards or Debit Cards. |
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Is buying tickets on ngpay safe and secure?
Transacting on ngpay is as safe as an ATM transaction. ngpay provides 128-bit end-to-end financial grade security. It has been independently certified for financial transactions by leading security firms and financial institutions.Every time you have to make a payment for a transaction, you will need to enter your unique 6-digit PIN. This PIN number is NOT stored on your hand set, so hacking your stolen phone will not put you at any risk. |
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What is my proof of booking when I book tickets on ngpay?
On successful completion of payment and ticket booking, a Confirmation Number (PNR) will be provided to
you (passenger) as proof of booking. |
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How long does it take to get my PNR once I have made the payment?
Your PNR will be provided to you immediately on the successful completion of the Reservation transaction.
For any further clarifications, please contact ngpay 24x7 on 080 42911666 or send an email to care@ngpay.com |
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How many seats can I book in a single transaction?
A maximum of six berths/seats can be booked at a time, for a specified journey between any two stations served by the train, subject to distance restrictions in force. An individual user can book a maximum of ten tickets (PNR) in a calendar month.Booking can be done against general (GN), ladies (LD) and tatkal (CK) quota berths/seats only. |
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How will I get my tickets?
Your e-ticket will be emailed to your email id by IRCTC. Customer has to take a print out of the same and
carry it while travelling along with a valid ID proof. |
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Can I cancel my tickets?
For e-Tickets booked on ngpay, cancellation facility is provided by ngpay. |
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How long should I wait for the delivery of my tickets?
After successful booking and payment, ngpay will mail the eTicket to the email ID provided at the time of
booking within a few minutes. |
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What happens if while booking, my mobile shuts down, my card gets debited but the Ticket Number is not generated?
You can call ngpay 24x7 on 080 42911666 or mail us at care@ngpay.com For any other questions and terms and conditions of use, please look up the IRCTC FAQs or contact IRCTC for help on 139. |
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| Note: ngpay works on most mobile phones - from basic handsets to high end smartphones. All you need to do is activate GPRS on your mobile. For upated Terms and Conditions refer IRCTC website and ngpay application. |
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