1. What does www.irctc.mydala.com do?
We provide you with your city's best offers & deals. Visit www.irctc.mydala.com by
clicking on the “IRCTC deals” button on www.irctc.mydala.com website through web or wap. If there's a deal out there,
it's in here!
2. Is this a Co-Branded Website?
Yes!
3. I have an existing user name and password for mydala.com; do I need to create a new
username and password for www.irctc.mydala.com?
No, you cannot use your IRCTC login id and password. You need to create a separate user name and password to purchase deals on
www.irctc.mydala.com
4. I am registered on IRCTC. Will my IRCTC user id be used for www.irctc.mydala.com
shopping?
No, you cannot use your IRCTC login id and password. You need to create a separate
user name and password to purchase deals on www.irctc.mydala.com
5. There's this deal I like. What do I do?
A great deal won't wait around forever. So click “Buy Now” before the offer ends and gets the voucher in your inbox or on your phone.
6. Do I need to use the voucher the day I get it?
No. But make sure you use it before the deal expiry date. Do check your deal details carefully!
7. Can I combine offers with other schemes?
No. Unless the deal terms and conditions specify otherwise, but that's rare.
8. Are there any terms & conditions for buying deals?
Yes! Offer validity, availability clauses & other conditions are available under “Deal Terms” section in every deal.
9. Can I use the SMS with the voucher details?
Yes! However, there are some merchants who emphasize on presenting the voucher print out. We suggest you to read the terms of the deal bought by you.
10. Can get a deal cancelled after I have bought it?
Err, sorry that’s a NO!
11. Are there any taxes?
Clause for the taxes is always mentioned in the deal. Usually, most of our deals are inclusive of taxes.
12. I bought a deal, but can I cancel it before the deal ends?
No! If you have bought it, you have bought it. But if you don't want it, you can always
make your pal happy by gifting it.
13. Are there any "hidden conditions"?
Nope, zilch, nada! Never!
14. I deleted the email with the voucher by mistake!!
Dude, it's just an email! We'll send you another one. Mail to: support@mydala.com or call our
customer care at 011-43444444. We are available from Monday to Saturday (9:30 AM to
9:00 PM).
15. I am getting too many deals that are not relevant to me! Can't I just get stuff I am
interested in?
You are the boss! Login to your www.irctc.mydala.com account and set your
preferences in the "My Profile" section. Tell us what you want, what you don't want, and how often.
16. What all type of offers would be present on www.irctc.mydala.com?
All deals and offers available on website which are from various categories like
Restaurants, bars, salons, spas, tattoo, health, fitness, recreation & a lot more.
17. How can I get my business on www.irctc.mydala.com?
Welcome aboard, partner www.irctc.mydala.com/merchant-deals has all the
answers you want.
18. What payment options do I have?
We accept Credit cards, debit cards, net banking, Cash Card, Oxicash, PayU money & directly through your Mobile account on the WAP site.
19. Is the website safe for transactions?
Relax! Your details are absolutely safe with us. At no point of time any information from your card is stored on our servers. You are safe!
20. Where do I go for any queries on deals bought or any related queries?
Please give us a call on our customer care number (011-43444444) or you can drop an email to support@mydala.com. We are available from Monday to Saturday (9:30 AM to
9:00 PM).
21. What is the response revert time to an enquiry?
ASAP!