For Any Queries Related to Railway Tickets Booked via IRCTC

Customer Support:

Customers can now submit and track queries through the enhanced online IRCTC eQuery interface:
🔗 https://equery.irctc.co.in/
In case a passenger faces any problem in cancelling an E-Ticket online or TDR filing, Write to:
etickets@irctc.co.in

📞 Dial 14646 (Within India)

Support is available in the following languages:
Hindi, English, Punjabi, Bengali, Assamese, Odia, Marathi, Gujarati, Tamil, Telugu, Kannada and Malayalam.

Customer Support (Outside India):
📞 Call: +91-8044647999 / +91-8035734999

For queries related to I Mudra wallet:
🔗 https://equery.irctc.co.in/

For complaint regarding IRCTC Loyalty credit card, kindly contact as below.

LOYALTY CREDIT CARD: IRCTC-SBI
CONTACT NUMBER: 0124-39021212 / 18001801295
EMAIL/URL: customercare@sbicard.com
LOYALTY CREDIT CARD: IRCTC-BOB
CONTACT NUMBER: 1800225100 / 18001031006
EMAIL/URL: crm@bobfinancial.com
LOYALTY CREDIT CARD: IRCTC-HDFC
CONTACT NUMBER: 18002026161 / 18602676161
EMAIL/URL: https://www.hdfcbank.com/personal/need-help/contact-us
LOYALTY CREDIT CARD: IRCTC-RBL
CONTACT NUMBER: 02262327777 / 02271190900
EMAIL/URL: cardservices@rblbank.com
For other queries related to IRCTC Loyalty Co-branded Program, kindly email at loyaltyprogram@irctc.co.in

Registered Office - Corporate Office

4th Floor, Tower-D,
World Trade Center, Nauroji Nagar,
New Delhi-110029